Website Hosting

By now you should have received your Welcome email and right now we areverifying your account. Once it is verified, which usually takes a few minutes during business hours (9am – 9pm AEST) and about an hour duringout of business hours, we will send you an email with the subject ‘New Account Information’.

Hosting means that you have found a home for your Web site on our Web servers.This is stored in a secure, climate controlled environment and is connected to the Internet via high speed data lines. We can also help you register your Domain Name, which becomes your unique Web address. Having your own Domain Name shows that you have your own Web space, and since email can be addressed to your domain (e.g. www.yourname.com), you will not have to announce a new email address if you change Internet providers.

Yes. You can upgrade your account at any time.

Within 60 minutes of signing up you will receive a welcome email with all the information you need to start uploading your website and setting up your email addresses. Just use the URL that is given in the welcome email to upload your site and view it on the web. When your domain name ‘propagates’ (this can take 3-4 h then you can start using your domain name.

All accounts come with a powerful Site Statistics Tool in the Control Panel that shows hits, referrer logs, country stats and more! You can even look at this data in a graphical format showing daily, monthly and yearly activity.

SPAM is any unsolicited email. If you are going to send email to potential customers you should sign up for an ‘opt-in’ email list. These are lists of email addresses for people who ask to be emailed to on a specific topic, and it states that they have signed up to be on that list at the beginning of the email. For more information on SPAM please see our Terms Of Services.

We do not offer refunds beyond a 30 days money back period, should you decide to cancel your hosting account.